help | Fashion-Label from Berlin

Return Policy

Consumers are entitled to a right of withdrawal according to the following conditions, whereby the consumer is any natural person who concludes a legal transaction for purposes which are predominantly neither commercial nor self-employed:

A. Cancellation policy

Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.

To exercise your right of withdrawal, you must contact us (MYL Berlin GmbH, Stresemannstr. 123, Tel .: +49 (0) 30 2201193 3 0, Fax: +49 (0) 30 22 01 19 331, E-Mail: support @ myl -berlin.com) by means of a clear statement (eg a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required.

In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation

If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from your choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse the repayment until we have received the goods back or until you have provided proof

You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You bear the immediate costs of returning the goods.

You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.

Exclusion or premature termination of the right of withdrawal

The right of withdrawal does not apply to consumers who, at the time of the conclusion of the contract, do not belong to any Member State of the European Union and whose sole domicile and delivery address are outside the European Union at the time of the conclusion of the contract.

General information

1) Please avoid damage and contamination of the goods. Please return the goods in their original packaging with all accessories and all packaging components back to us. If necessary, use a protective outer packaging. If you no longer have the original packaging, please provide suitable packaging for sufficient protection against transport damage.
2) Please do not return the goods to us unfree.
3) Please note that the above-mentioned items 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.

B. Withdrawal form

If you want to revoke the contract, please fill out this form and send it back.

At

MYL Berlin GmbH,

Stresemannstr. 123

Tel .: +49 (0) 30 2201193 3 0

Fax: +49 (0) 30 22 01 19 331

E-Mail: [email protected]

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)

_______________________________________________________

_______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

________________________________________________________
Name of the consumer (s)

________________________________________________________
Address of the consumer (s)

________________________________________________________
Signature of the consumer (s) (only when notified on paper)

_________________________
date

(*) Delete as appropriate

Prices and Payment Options

The prices shown on the internet pages of MYL Berlin GmbH Shop apply at the time of the order. All prices quoted are final prices in Euro and include VAT at the current rate of 19 percent. Obvious price errors reserved.

Packaging and shipping costs will be charged extra.

MYL Berlin GmbH Shop accepts all payment methods offered on the website of MYL Berlin GmbH Shop within the ordering process. The customer chooses his preferred method of payment himself. By the payment method (possibly) additional costs incurred (eg COD charge) will also be charged.

A settlement of mutual claims is only possible with the express written consent of MYL Berlin GmbH Shop.

Data Protection

1) Information about the collection of personal data and contact details of the person responsible

1.1
We are pleased that you visit our website and thank you for your interest. Below we inform you about the handling of your personal data when using our website. Personal data is all data that personally identifies you.

1.2
Responsible for the data processing on this website within the meaning of the General Data Protection Regulation (DSGVO) is MYL Berlin GmbH, Stresemannstr. 123, Tel .: +49 (0) 30 2201193 3 0, Fax: +49 (0) 30 22 01 19 331, E-Mail: [email protected] The person responsible for the processing of personal data is the natural or legal person who, alone or in concert with others, decides on the purposes and means of processing personal data.

1.3
For security reasons and to protect the transfer of personal data and other confidential contents (eg orders or inquiries to the person in charge), this website uses an SSL or. TLS encryption. You can recognize an encrypted connection by the string “https: //” and the lock icon in your browser bar.

2) Data collection when visiting our website

In the case of merely informative use of our website, ie if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called “server log files”). When you visit our website, we collect the following information that is technically necessary for us to display the website:

  • Our visited website
  • Date and time at the time of access
  • Amount of data sent in bytes
  • Source / reference from which you came to the page
  • Used browser
  • Operating system used
  • Used IP address (if necessary: ​​in anonymous form)

The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO based on our legitimate interest in improving the stability and functionality of our website. A transfer or other use of the data does not take place. However, we reserve the right to retrospectively check the server logfiles should concrete evidence point to unlawful use.

3) cookies

In order to make the visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (so-called session cookies). Other cookies remain on your device and allow us or our affiliate (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process specific user information, such as browser and location data as well as IP address values, to an individual extent. Persistent cookies are automatically deleted after a specified period,

In some cases, the cookies are used to simplify the ordering process by storing settings (eg remembering the contents of a virtual shopping cart for a later visit to the website). If individual personal data are processed by individual cookies implemented by us, the processing is carried out in accordance with Art. 6 para. 1 lit. b DSGVO either for the execution of the contract or in accordance with Art. 6 para. 1 lit. f DSGVO for safeguarding our legitimate interests in the best possible functionality of the website as well as a customer-friendly and effective design of the page visit.

We may work with advertising partners to help us make our web site more interesting to you. For this purpose, in this case, when you visit our website, cookies from partner companies are stored on your hard disk (third-party cookies). If we cooperate with aforementioned advertising partners, you will be informed individually and separately about the use of such cookies and the scope of the information collected in the following paragraphs.

Please note that you can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or can exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages the cookie settings. This is described in the Help menu of each browser, which explains how to change your cookie settings. These can be found for the respective browser under the following links:

Internet Explorer: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies
Firefox: https://support.mozilla.org/en/kb/cookies-release-and- Reject
Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647
Safari: https://support.apple.com/kb/ph21411?locale=en_US
Opera: http : //help.opera.com/Windows/10.20/de/cookies.html

Please note that if you do not accept cookies, the functionality of our website may be limited.

4) contact

When contacting us (eg via contact form or e-mail), personal data is collected. Which data are collected in the case of a contact form can be seen from the respective contact form. These data are stored and used solely for the purpose of answering your request or for establishing contact and the associated technical administration. The legal basis for processing the data is our legitimate interest in answering your request in accordance with Art. 6 para. 1 lit. f DSGVO. If your contact is aimed at the conclusion of a contract, then additional legal basis for processing is Art. 6 para. 1 lit. b DSGVO. Your data will be deleted after the processing of your request, this is the case if it can be inferred from the circumstances

5) Data processing when opening a customer account and for contract execution

According to Art. 6 para. 1 lit. b DSGVO, personal data will continue to be collected and processed if you provide it to us for the purpose of concluding a contract or opening a customer account. The data collected is shown in the respective input forms. A deletion of your customer account is possible at any time and can be done by a message to the above-mentioned address of the person in charge. We store and use the data you have provided for the execution of the contract. After completion of the contract or deletion of your customer account, your data will be blocked with regard to tax and commercial retention periods and deleted after expiry of these periods,

6) Use of single-sign-on method

6.1
Facebook Connect

On our website, you can sign up for a customer account or to register using the social plug-in “Facebook Connect” of the social network Facebook, published by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA (“Facebook”) , if you have a Facebook profile. The social plugins of “Facebook Connect” on our website can be recognized by the blue button with the Facebook logo and the inscription “Login with Facebook” or “Connect with Facebook” or “Log in with Facebook” or “Sign in with Facebook “.

If you visit a page of our website that contains such a plugin, your browser connects directly to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are currently not logged in to Facebook. This information (including your IP address) will be transmitted by your browser directly to a Facebook server in the USA and stored there. These data processing operations are carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of the legitimate interest of Facebook in the display of personalized advertising based on the surfing behavior.

By using this “Facebook Connect” button on our website, you also have the option of logging into our website using your Facebook user data. Only if you have given your express consent in accordance with Art. 6 para. 1 let. Before the registration process on the basis of a corresponding note about the exchange of data with Facebook. If you use the “Facebook Connect” button of Facebook, depending on your personally set privacy settings on Facebook, we will give you the general and public information that you have stored in your profile. This information includes the user ID, name, profile picture, age, and gender.

Please note that following changes to the Facebook Privacy Policy and Terms of Use, if your consent has been obtained, your profile pictures, your friends’ IDs and friends list may be transferred if they are marked as “public” in your privacy settings on Facebook were. The data provided by Facebook are stored and processed by us to create a user account with the necessary data, if they were released on Facebook (salutation, first name, last name, address data, country, e-mail address, date of birth). Conversely, based on your consent, data (eg information about your surfing or buying behavior) can be transferred from us to your Facebook profile.

The consent given may be revoked at any time by a message to the person named at the beginning of this statement.
US-based Facebook Inc. is certified under the US Privacy Shield, which ensures compliance with the level of data protection in the EU.

The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for the protection of your privacy can be found in the Facebook privacy policy: http://www.facebook.com/policy.php

If you do not want Facebook to directly assign the data collected via our website to your Facebook profile, you must log out of Facebook before visiting our website. You can completely prevent the loading of Facebook plugins with add-ons for your browser, eg with “Adblock Plus” (https://adblockplus.org/de/).

6.2  Google+ sign-in

On our website, you can sign up for a customer account or register using the Google+ Sign-In social plugin Google+, which is operated by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google+ “), Register as part of the so-called Single Sign On technique if you have a Google + profile. The social plugins of “Google+ Sign-In” or “Register with Google” on our website can be identified by a red button with the Google + logo and the words “Google Sign-In” or “Sign in with Google”. Sign in with Google “or” Sign in with G “.

If you visit a page of our website that contains such a plugin, your browser connects directly to the servers of Google+. The content of the plugin is transmitted by Google+ directly to your browser and integrated into the page. Through this integration, Google+ receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Google + profile or are currently not logged in to Google+. This information (including your IP address) is sent from your browser directly to a Google+ server in the US and stored there. These data processing operations are carried out in accordance with Art. 6 para. 1 lit. f DSGVO based on the legitimate interest of Google in the display of personalized advertising based on the surfing behavior.

By using this Google + button on our website you also have the ability to log in to our website using your Google + user data. Only if you have given your express consent in accordance with Art. 6 para. 1 let. Before the registration process on the basis of a corresponding note on the exchange of data with Google. By issuing a DSGVO, if you use the Google+ Google+ button, depending on your personal privacy settings on Google+, we will receive the public and public information stored in your profile. This information includes the user ID, name, profile picture, age, and gender.

Please note that changes to Google+’s Privacy Policy and Terms of Use may also result in the transfer of your profile pictures, your friends’ IDs, and friend list if it’s marked as “public” in your Google+ privacy settings were. The data submitted by Google+ will be stored and processed by us to create a user account with the necessary data, if they have been approved by you on Google+ (title, first name, last name, address data, country, e-mail address, date of birth). Conversely, based on your consent, data (eg information about your browsing or buying behavior) can be transferred from us to your Google + profile.

The consent given may be revoked at any time by a message to the person named at the beginning of this statement.

US-based Google LLC is certified to the US Privacy Shield, which ensures compliance with the level of data protection in the EU.

The purpose and scope of the data collection and the further processing and use of the data by Google+, as well as your rights in this regard and setting options for the protection of your privacy can be found in the privacy policy of Google+: https://www.google.de/intl/de/policies/privacy /

You can view the Terms of Service for using “Google+ Sign-In” here: https://www.google.com/intl/en/policies/terms/regional.html

If you do not want Google+ to directly associate the data collected through our website with your Google+ profile, you’ll need to log out of Google+ before visiting our website. You can also completely prevent the loading of Google+ plugins with add-ons for your browser, eg with “Adblock Plus” (https://adblockplus.org/de/).

7) comment function

The follow-up comments can be subscribed by you as a user. You will receive a confirmation e-mail to confirm that you are the owner of the given e-mail address (double opt-in procedure). The legal basis for data processing in the case of subscriptions to comments is Art. 6 para. 1 lit. a GDPR. You can unsubscribe from ongoing comment subscriptions at any time with effect for the future. For more information on the unsubscribe option, please refer to the confirmation e-mail.

8) Use of your data for direct mail

8.1  Registration for our e-mail newsletter

If you subscribe to our e-mail newsletter, we will send you regular information about our offers. Mandatory information for sending the newsletter is your e-mail address alone. The indication of further possible data is voluntary and will be used to address you personally. For sending the newsletter we use the so-called double opt-in procedure. This means that we will only send you an e-mail newsletter if you have explicitly confirmed to us that you agree to the sending of the newsletter. We will then send you a confirmation e-mail asking you to confirm by clicking on a link that you wish to receive newsletters in the future.

By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR. When registering for the newsletter, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace a possible misuse of your e-mail address at a later date. The data collected by us when registering for the newsletter will be used exclusively for promotional purposes by means of the newsletter. You can unsubscribe from the newsletter at any time via the provided link in the newsletter or by sending a message to the person named above. After cancellation, your e-mail address will be deleted immediately in our newsletter mailing list.

8.2  Sending the e-mail newsletter to existing customers

If you have provided us with your e-mail address when purchasing goods or services, we reserve the right to send you regular offers for similar goods or services, such as those already purchased, from our range by e-mail. For this we do not have to obtain separate consent from you in accordance with § 7 Abs. 3 UWG. In this respect, data processing takes place solely on the basis of our legitimate interest in personalized direct mail in accordance with Art. 6 (1) lit. f DSGVO. If you have initially objected to the use of your e-mail address for this purpose, we will not send you a mail. You are entitled to object to the use of your e-mail address for the purpose described above at any time with effect for the future by a message to the person named at the beginning. For this purpose, you only have to pay delivery costs according to the basic rates. Upon receipt of your objection, the use of your e-mail address for advertising purposes will cease immediately.

9) Data processing for order processing

9.1  In order to process your order, we cooperate with the following service provider (s) who assist us wholly or partially in the execution of concluded contracts. Certain personal data will be transmitted to these service providers in accordance with the following information.

The personal data collected by us will be passed on to the transport company commissioned with the delivery within the scope of the contract, insofar as this is necessary for the delivery of the goods. We will pass on your payment details to the commissioned bank as part of the processing of payments, if this is necessary for the processing of payments. If payment service providers are used, we will inform you explicitly below. The legal basis for the transfer of data is Art. 6 para. 1 lit. b DSGVO.

9.2  Use of special service providers for order processing and processing

– Amazon
The order processing takes place via the service provider “Amazon” (Amazon EU S.à rl, 5, Rue Plaetis 2338, Luxembourg) in the context of “Shipping by Amazon” (= Fulfillment by Amazon). Your personal data will be passed on to Amazon solely for the purpose of processing the online order. The disclosure is made in accordance with Art. 6 para. 1 lit. b DSGVO and only insofar as this is necessary for order processing. Amazon privacy information and Amazon privacy policy are available at the following link: http://www.amazon.de/gp/help/customer/display.html/ref=footer_privacy?ie=UTF8&nodeId=3312401

9.3  Use of payment service providers (payment service providers)

– Klarna
If you select the payment method “Klarna Invoice Purchase” or (if available) the payment method “Klarna Ratenkauf”, the payment is processed via Klarna AB (publ) [https://www.klarna.com], Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter “Klarna”). In order to process the payment, your personal data (first and last name, street, house number, zip code, city, gender, e-mail address, telephone number and IP address) as well as data related to the order (eg B. invoice amount, article, type of delivery) for the purpose of the identity and credit check to Klarna, provided that in accordance with Art. 6 para. 1 lit. a DSGVO in the context of the order process expressly consented. To which credit agencies your data can be forwarded, you can see here: https: // cdn.
The credit information can contain probability values ​​(so-called score values). Insofar as score values ​​are included in the results of the credit rating, they are based on a scientifically recognized mathematical-statistical procedure. The calculation of score values ​​includes, but is not limited to, address data. The received information about the statistical probability of a payment default uses Klarna for a balanced decision on the creation, implementation or termination of the contractual relationship.
You can revoke your consent at any time by sending a message to the controller or to Klarna. However, Klarna may continue to be entitled to process your personal data, if this is necessary for the contractual payment.
Your personal details will be in accordance with the applicable data protection regulations and in accordance with the information in Klarnas data protection regulations for data subjects based in Germany https://cdn.klarna.com/1.0/shared/content/policy/data/en_de/data_protection.pdf
or for Affected residents in Austria https://cdn.klarna.com/1.0/shared/content/policy/data/de_at/data_protection.pdf
treated.
– Paypal
For payments via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” or “installment payment” via PayPal, we will transfer your payment data within the scope of the payment processing to PayPal (Europe) Sarl et Cie, SCA, 22- 24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”), continue. The disclosure is made in accordance with Art. 6 para. 1 lit. b DSGVO and only insofar as this is necessary for the payment process.
PayPal reserves itself for the payment methods credit card via PayPal, direct debit via PayPal or – if offered – “purchase on account” or “installment” via PayPal the execution of a credit check. If necessary, your payment data will be processed in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of the legitimate interest of PayPal in the determination of their solvency to credit bureaus passed. The result of the credit check on the statistical probability of default is used by PayPal for the purpose of deciding on the provision of the respective payment method. The credit information can contain probability values ​​(so-called score values). As far as score values ​​are included in the result of the credit report, These have their basis in a scientifically recognized mathematical-statistical process. The calculation of score values ​​includes, but is not limited to, address data. Further data protection information, among other things to the used credit reference agencies, please refer to the privacy policy of PayPal: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may continue to be entitled to process your personal data if this is necessary for the contractual payment process.

10) Use of Social Media: Social Plugins

10.1  Facebook as a standard plugin

Our website uses so-called social plugins (“plugins”) of the social network Facebook operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA (“Facebook”). The plugins are marked with a Facebook logo or the addition “Social Plug-in of Facebook” or “Facebook Social Plugin”. An overview of the Facebook plugins and their appearance can be found here: https://developers.facebook.com/docs/plugins

If you visit a page of our website that contains such a plugin, your browser connects directly to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are currently not logged in to Facebook. This information (including your IP address) will be transmitted by your browser directly to a Facebook server in the USA and stored there.

If you are logged in to Facebook, Facebook can immediately assign the visit to our website to your Facebook profile. If you interact with the plugins, for example, click the “Like” button or leave a comment, this information is also transmitted directly to a Facebook server and stored there. The information will also be posted on your Facebook profile and displayed to your Facebook friends.

The data processing operations described are carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of the justified interests of Facebook in the display of personalized advertising, to inform other users of the social network about your activities on our website and to tailor-made the service.
If you do not want Facebook to directly link the data collected via our website to your Facebook profile, you must log out of Facebook before visiting our website. You can also object to the loading of the Facebook plugins and thus the data processing operations described above with add-ons for your browser for the future, eg with the script blocker “NoScript” (http://noscript.net/).

US-based Facebook Inc. is certified under the US Privacy Shield, which ensures compliance with the level of data protection in the EU.

The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for the protection of your privacy can be found in the Facebook privacy policy:
http://www.facebook.com/policy.php

10.2  Google+ as default plugin

Our website uses social plugins (“plugins”) from the Google+ social network operated by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). The plugins are z. B. on buttons with the sign “+1” on a white or colored background recognizable. An overview of the Google Plugins and their appearance can be found here: https://developers.google.com/+/plugins
When you visit a page of our website that contains such a plugin, your browser connects directly to Google’s servers. The content of the plugin is transmitted by Google directly to your browser and integrated into the site. The integration gives Google the information that your browser has accessed the corresponding page of our website, even if you do not have a profile on Google+ or are currently not logged in to Google+. This information (including your IP address) will be sent from your browser directly to a Google server in the US and stored there.

If you’re logged in to Google+, Google can instantly associate your visit to our website with your Google+ profile. If you interact with the plugins, for example by pressing the “+1” button, the corresponding information is also transmitted directly to a Google server and stored there. The information will also be published on Google+ and displayed there to your contacts.

According to Art. 6 (1) lit.f DSGVO, the data processing operations described are based on the legitimate interests of Google in the display of personalized advertising in order to inform other users of the social network about your activities on our website and to design the service as required.
If you do not want Google to immediately associate the data collected through our site with your profile on Google+, you’ll need to log out of Google+ before you visit our website.

You may also object to loading the Google+ plugins, and thus the data processing operations described above, with add-ons for your browser in the future, such as: For example, with the script blocker “NoScript” (http://noscript.net/).
US-based Google LLC is certified to the US Privacy Shield, which ensures compliance with the level of data protection in the EU.

For information on the purpose and scope of data collection and the further processing and use of the data by Google, as well as your rights and setting options for the protection of your privacy, please refer to the privacy policy of Google: https://www.google.com/intl/de/policies/privacy /

10.3  Instagram as default plugin

Our website uses social plugins (“plugins”) from the Instagram online service operated by Instagram LLC., 1601 Willow Rd, Menlo Park, CA 94025, USA (“Instagram”). The plugins are marked with an Instagram logo, for example in the form of an “Instagram camera”. An overview of the Instagram plugins and their appearance can be found here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges.

When you visit a page of our website that contains such a plugin, your browser connects directly to Instagram’s servers. The content of the plugin is transmitted by Instagram directly to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has accessed the corresponding page of our website, even if you do not have an Instagram profile or are currently not logged in to Instagram. This information (including your IP address) is sent from your browser directly to an Instagram server in the US and stored there.

Sind Sie bei Instagram eingeloggt, kann Instagram den Besuch unserer Website Ihrem Instagram-Account unmittelbar zuordnen. Wenn Sie mit den Plugins interagieren, zum Beispiel den „Instagram Kamera“-Button betätigen, wird diese Information ebenfalls direkt an einen Server von Instagram übermittelt und dort gespeichert. Die Informationen werden außerdem auf Ihrem Instagram-Account veröffentlicht und dort Ihren Kontakten angezeigt.
Die beschriebenen Datenverarbeitungsvorgänge erfolgen gemäß Art. 6 Abs. 1 lit. f DSGVO auf Basis der berechtigten Interessen von Instagram an der Einblendung personalisierter Werbung, um andere Nutzer des sozialen Netzwerks über Ihre Aktivitäten auf unserer Website zu informieren und zur bedarfsgerechten Ausgestaltung des Dienstes.

If you do not want Instagram to directly map the data collected through our website into your Instagram account, you’ll need to log out of Instagram before visiting our website. You can also object to the loading of the Instagram plugins and thus the data processing operations described above with add-ons for your browser for the future, eg with the script blocker “NoScript” (http://noscript.net/).
Instagram LLC. Based in the US, the US European Data Protection Convention “Privacy Shield” is certified, which ensures compliance with the data protection level applicable in the EU.

The purpose and scope of the data collection and the further processing and use of the data by Instagram as well as your rights in this regard and setting options for the protection of your privacy can be found in the privacy policy of Instagram: https://help.instagram.com/155833707900388/

11) Use of Social Media: Videos

Using Youtube videos

This site uses Youtube Embedding feature to display and play videos from “Youtube”, which belongs to Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).

Here, the extended privacy mode is used, which according to the provider information storage of user information only when playing the / the video in motion. When the playback of embedded Youtube videos starts, the provider “Youtube” uses cookies to gather information about user behavior. According to “Youtube” hints, these are used, among other things, to capture video statistics, improve user-friendliness and prevent abusive practices. When you’re logged in to Google, your data will be directly associated with your account when you click a video. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button. Google stores your data (even for non-logged-in users) as usage profiles and evaluates them. According to Art. 6 (1) (f) of the GDPR, such an evaluation is based on Google’s legitimate interests in the display of personalized advertising, market research and / or tailor-made design of its website. You have a right to object to the creation of these User Profiles, and you must comply with YouTube to exercise them.

Regardless of any playback of the embedded video, every time you visit this website, it will connect to the Google Network “DoubleClick”, which may trigger further data processing without our having any influence.

US-based Google LLC is certified to the US Privacy Shield, which ensures compliance with the level of data protection in the EU.

For more information on data protection at “YouTube”, please see the provider’s privacy policy at: https://www.google.com/intl/en/policies/privacy

12) Online Marketing

12.1  Google AdSense

This website uses Google AdSense, a web site service of Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). Google AdSense uses so-called “DoubleClick DART Cookies” (“Cookies”). These are text files stored on your computer that allow you to analyze the use of the website. In addition, Google AdSense uses so-called “web beacons” (small invisible graphics) to collect, collect, and evaluate simple actions, such as visitor traffic on the site. The information generated by the cookie and / or web beacon (including your IP address) about your use of this website is usually transmitted to and stored by Google on servers in the United States.

Google uses the information so obtained to evaluate your usage behavior with respect to the AdSense ads. The Google AdSense IP address sent by your browser will not be merged with other Google data. The information collected by Google may be transferred to third parties, if required by law and / or as far as third parties process this data on behalf of Google.

The processing of data described in accordance with Art. 6 para. 1 lit. f DSGVO for the purpose of targeted advertising of the user by advertising third parties whose advertisements are displayed on this website based on the evaluated user behavior. At the same time, processing serves our financial interest in exploiting the economic potential of our website by displaying personalized third-party content for a fee.

US-based Google LLC is certified to the US Privacy Shield, which ensures compliance with the level of data protection in the EU.

For more information about Google’s privacy policy, visit the following Internet address: http://www.google.com/policies/privacy/

You can permanently deactivate cookie cookies by blocking them by setting your browser software accordingly or by downloading and installing the browser plug-in available at the following link:
http://www.google.com/settings/ads/plugin ? hl = en

Please note that certain functions of this website may not be used or can only be used to a limited extent if you have deactivated the use of cookies.

12.2 Using  Google AdWords Conversion Tracking

This website uses the Google AdWords online advertising program and, as part of Google AdWords, Google LLC conversion tracking, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). We use the offer of Google Adwords, to draw attention to our attractive offers with the help of means of advertising (so-called Google Adwords) on external web pages. In relation to the data of the advertising campaigns, we can determine how successful the individual advertising measures are. We are interested in showing you advertisements that are of interest to you, to make our website more interesting to you and to achieve a fair calculation of advertising costs.

The conversion tracking cookie is set when a user clicks on a Google-served AdWords ad. Cookies are small text files that are stored on your computer system. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages on this website and the cookie has not expired yet, Google and we may recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can not be tracked through the websites of advertisers. The information gathered using the conversion cookie is used to generate conversion statistics for advertisers. who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive any information that personally identifies users. If you do not want to participate in tracking, you can block this usage by disabling the Google Conversion Tracking cookie from its Internet browser under User Preferences. You will not be included in the conversion tracking statistics. We use Google Adwords based on our legitimate interest in a targeted advertising gem. Art. 6 para. 1 lit. f DSGVO. who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that personally identifies users. If you do not want to participate in tracking, you can block this usage by disabling the Google Conversion Tracking cookie from its Internet browser under User Preferences. You will not be included in the conversion tracking statistics. We use Google Adwords based on our legitimate interest in a targeted advertising gem. Art. 6 para. 1 lit. f DSGVO. who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that personally identifies users. If you do not want to participate in tracking, you can block this usage by disabling the Google Conversion Tracking cookie from its Internet browser under User Preferences. You will not be included in the conversion tracking statistics. We use Google Adwords based on our legitimate interest in a targeted advertising gem. Art. 6 para. 1 lit. f DSGVO. You can block this usage by disabling the Google Conversion Tracking cookie through its Internet browser under User Preferences. You will not be included in the conversion tracking statistics. We use Google Adwords based on our legitimate interest in a targeted advertising gem. Art. 6 para. 1 lit. f DSGVO. You can block this usage by disabling the Google Conversion Tracking cookie through its Internet browser under User Preferences. You will not be included in the conversion tracking statistics. We use Google Adwords based on our legitimate interest in a targeted advertising gem. Art. 6 para. 1 lit. f DSGVO.

US-based Google LLC is certified to the US Privacy Shield, which ensures compliance with the level of data protection in the EU.

For more information about Google’s privacy policy, visit the following Internet address: http://www.google.com/policies/privacy/

You can permanently deactivate cookie cookies by blocking them by setting your browser software accordingly or by downloading and installing the browser plug-in available at the following link:
http://www.google.com/settings/ads/plugin ? hl = en

Please note that certain functions of this website may not be used or can only be used to a limited extent if you have deactivated the use of cookies.

13) Web analysis services

Google (Universal) Analytics

– Google Universal Analytics
This website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website (including the shortened IP address) is usually transmitted to a Google server in the USA and stored there.
This website uses Google Analytics exclusively with the extension “_anonymizeIp ()”, which ensures anonymization of the IP address by curtailment and excludes a direct personal reference. The extension will truncate your IP address beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. In these exceptional cases, this processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO based on our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes.
Google will use this information on our behalf to evaluate your use of the website, to compile reports on website activity and to provide us with other services related to website activity and internet usage. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google information.
You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case you may not be able to use all the functions of this website in full. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading the browser plug-in available at the following link and install:
http://tools.google.com/dlpage/gaoptout?hl=en
As an alternative to the browser plug-in or within browsers on mobile devices, please click on the following link to set an opt-out cookie, which will prevent Google Analytics from entering this website in the future (this opt-out cookie only works in this browser and only for this domain, delete your cookies in this browser, you must click this link again):  Disable Google Analytics
Google LLC, based in the US, is certified for the us European privacy agreement “Privacy Shield”, which the Compliance with the level of data protection in the EU.
This website also uses Google Analytics for cross-device analysis of visitor traffic conducted through a user ID. You can disable the cross-device analysis of your use in your customer account under “My Data”, “Personal Information”.
For more information on how to handle user data on Google Analytics, please refer to the Google Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=en

14) Retargeting / Remarketing / Referral Advertising

Facebook Custom Audience on the Pixel Process
This website uses the “Facebook Pixel” of Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA (“Facebook”). In the case of explicit consent, this may track the behavior of users after they have seen or clicked on a Facebook ad. The purpose of this process is to evaluate the effectiveness of Facebook advertisements for statistical and market research purposes and may help to optimize future advertising efforts.
The collected data are anonymous to us, so do not give us any conclusions about the identity of the users. However, the data is stored and processed by Facebook, so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, according to the Facebook data usage directive (https://www.facebook.com/about/privacy/). You can enable Facebook and its affiliates to show ads on and off Facebook. It may also be stored for these purposes, a cookie on your computer. These processing operations are carried out exclusively upon granting the express consent in accordance with Art. 6 para. 1 lit. a GDPR.
A consent in the use of the Facebook pixel may only be declared by users who are older than 13 years old. If you are younger, we ask that you ask your guardians for permission.
US-based Facebook Inc. is certified under the US Privacy Shield, which ensures compliance with the level of data protection in the EU.
In order to deactivate the use of cookies on your computer, you can set your Internet browser so that in the future no more cookies can be stored on your computer or already stored cookies can be deleted. However, turning off all cookies may mean that some features on our website can no longer be executed. You may also disable the use of third party cookies such as Facebook on the Digital Advertising Alliance website: http://www.aboutads.info/choices/

Google AdWords Remarketing
Our website uses the features of Google AdWords Remarketing to advertise this site on Google’s search results, as well as third party websites. Provider is the Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). For this purpose, Google sets a cookie in the browser of your device, which automatically enables interest-based advertising using a pseudonymous cookie ID and based on the pages you visit. The processing is based on our legitimate interest in optimally marketing our website in accordance with Art. 6 para. 1 lit. f DSGVO.
Any further processing will only take place if you have agreed with Google that Google’s Internet and App Browsing history will be linked to their Google Account and information from their Google Account will be used to personalize ads they view on the Web , In this case, when you log in to Google during the page visit of our website, Google will use your data with Google Analytics data to create and define audience lists for cross-device remarketing. To do this, Google will temporarily associate your personal information with Google Analytics data to create audiences.
You can permanently disable the setting of cookie cookies by downloading and installing the browser plug-in available at the following link: https://www.google.com/settings/ads/onweb/
Alternatively, you can join Digital Advertising Alliance at the Internet address www.aboutads.info about the setting of cookies inform and make settings. Finally, you can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Failure to accept cookies may limit the functionality of our website.
US-based Google LLC is certified to the US Privacy Shield, which ensures compliance with the level of data protection in the EU.
For more information and privacy policy regarding advertising and Google, please visit:
http://www.google.com/policies/technologies/ads/

15) Using a live chat system

LiveChat (LiveChat Software SA)
This website uses technologies from LiveChat Software SA, al. Dębowa 3, 53-134 Wrocław, Poland (www.livechatinc.com) collected and stored anonymous data for purposes of web analytics and operating the live chat system to answer live support requests. From this anonymized data usage profiles can be created under a pseudonym. Cookies can be used. Cookies are small text files stored locally in the cache of the site visitor’s Internet browser. Cookies enable recognition of the Internet browser. Insofar as the information collected in this way is personally identifiable, the processing will be carried out in accordance with Art. 6 para. 1 lit.
The data collected using the LiveChat technologies will not be used to personally identify the visitor to this website without the consent of the person concerned and will not be combined with personal data about the bearer of the pseudonym. In order to avoid the storage of LiveChat cookies, you can set your Internet browser so that in the future no more cookies can be stored on your computer or already stored cookies can be deleted. However, turning off all cookies may mean that some features on our website can no longer be executed. You may object to the collection and storage of data for the purpose of creating a pseudonymised usage profile at any time with effect for the future,

16) Tools and Miscellaneous

16.1  Google reCAPTCHA

On this website we also use the reCAPTCHA feature of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). This function is primarily used to distinguish whether an input is made by a natural person or abusive by automated and automated processing. The service includes the sending of the IP address and any other data required by Google for the service reCAPTCHA to Google and is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in determining the individual will-bearingness of actions on the Internet and the prevention of abuse and spam.

US-based Google LLC is certified to the US Privacy Shield, which ensures compliance with the level of data protection in the EU.

For more information about Google reCAPTCHA and Google’s privacy policy, please visit: https://www.google.com/intl/en/policies/privacy/

16.2  Google Customer Reviews (formerly Google Certified Merchant Program)

We partner with Google LLC as part of the Google Customer Reviews program, which is the Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). The program gives us the opportunity to request customer reviews from users of our website. When you shop on our website, you will be asked if you would like to participate in a Google email survey. If you have given your consent in accordance with Art. 6 para. 1 lit. To issue a DSGVO, we will forward your e-mail address to Google. You’ll receive an email from Google Customer Reviews asking you to rate the shopping experience on our website.

You may revoke your consent at any time by sending a message to the Data Controller or to Google.

US-based Google LLC is certified to the US Privacy Shield, which ensures compliance with the level of data protection in the EU.

For more information about Google’s privacy policy with the Google Customer Reviews program, please visit the following link: https://support.google.com/merchants/answer/7188525?hl=en
For more information about Google Seller ratings privacy, please see this page Read the link: https://support.google.com/adwords/answer/2375474

16.3  Google Maps

On our website, we use Google Maps (API) from Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”). Google Maps is a web service for displaying interactive (land) maps to visually represent geographic information. By using this service you will be shown our location and will facilitate your arrival.

When you visit the sub-pages in which the map of Google Maps is integrated, information about your use of our website (such as your IP address) is transmitted to Google servers in the US and stored there. This is done regardless of whether Google provides a user account that you are logged in to, or if there is no user account. When you’re logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google stores your data (even for non-logged-in users) as usage profiles and evaluates them. Such an evaluation is carried out in accordance with Art. 6 para. 1 lit. f DSGVO based on the legitimate interests of Google in the display of personalized advertising, market research and / or customization of its website. You have a right to object to the formation of these user profiles, and you must comply with this to Google.

US-based Google LLC is certified to the US Privacy Shield, which ensures compliance with the level of data protection in the EU.

If you disagree with the future transmission of your data to Google as part of the use of Google Maps, it is also possible to disable the Google Maps web service completely by turning off the JavaScript application in your browser. Google Maps and thus the map display on this website can not be used.

Google’s Terms of Use can be viewed at http://www.google.com/intl/en/policies/terms/regional.html, and the additional Google Maps Terms of Service can be found at https://www.google.com/intl /en_US/help/terms_maps.html
For details on privacy related to the use of Google Maps, please visit the Google Privacy Policy: http://www.google.com/intl/en/policies / privacy /

16.4  Google Web Fonts

This site uses so-called web fonts provided by Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”) for consistent font presentation. When you access a page, your browser loads the required web fonts into its browser cache to correctly display texts and fonts.

To do this, the browser you use must connect to Google’s servers. As a result, Google learns that our website has been accessed via your IP address. The use of Google Web Fonts is in the interest of a consistent and attractive presentation of our online services. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO. If your browser does not support web fonts, a standard font will be used by your computer.

US-based Google LLC is certified to the US Privacy Shield, which ensures compliance with the level of data protection in the EU.

More information about Google Web Fonts can be found at https://developers.google.com/fonts/faq and in Google’s Privacy Policy: https://www.google.com/policies/privacy/

17) Rights of the person concerned

17.1  The applicable data protection law grants you comprehensive data protection rights (information and intervention rights) to the person responsible regarding the processing of your personal data, which we inform you about below:

  • Right to information pursuant to Art. 15 GDPR: In particular, you have the right to obtain information about the personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data has been disclosed, or the planned Period of storage or the criteria for determining the duration of storage, the right of rectification, deletion, limitation of processing, objection to processing, complaint to a supervisory authority, the origin of your data, if they were not collected by us, the Existence of automated decision-making including profiling and, if applicable,meaningful information on the logic involved and the scope and effect of such processing, as well as your right to be informed of the guarantees under Art. 46 GDPR when forwarding your data to third countries;
  • Right to correction pursuant to Art. 16 GDPR: You have the right to immediate correction of incorrect data concerning you and / or completion of your incomplete data stored by us;
  • Right to cancellation pursuant to Art. 17 GDPR: You have the right to demand the deletion of your personal data if the requirements of Art. 17 (1) GDPR are met. However, that right does not apply, in particular, where the processing is necessary for the exercise of the right to freedom of expression and information, for the fulfillment of a legal obligation, for reasons of public interest or for the exercise, pursuit or defense of rights;
  • Right to restriction of the processing according to Art. 18 GDPR: You have the right to demand the restriction of the processing of your personal data, as long as the correctness of your data, which is denied by you, is checked, if you refuse a deletion of your data because of inadmissible data processing and instead Restricting the processing of your data require, if you need your data for the assertion, exercise or defense of legal rights, after we no longer need this data after purpose or if you have objected to your specific situation, as long as it is not certain whether our authorized Reasons predominate;
  • Right to information pursuant to Art. 19 GDPR: If you have the right of rectification, deletion or limitation of the processing to the person responsible, he / she must oblige all recipients to whom the personal data concerning you have rectified or deleted the data or To notify the processing unless it proves impossible or disproportionate. You have the right to be informed about these recipients.
  • Right to data portability according to Art. 20 GDPR: You have the right to receive your personal data provided to us in a structured, common and machine-readable format or to request transmission to another person responsible, as far as this is technically feasible;
  • Right to revoke granted consent pursuant to Art. 7 para. 3 DSGVO: You have the right to revoke consent once given in the processing of data at any time with effect for the future. In the case of withdrawal, we will delete the data concerned immediately, as far as further processing can not be based on a legal basis for consentless processing. The revocation of consent does not affect the lawfulness of the processing effected on the basis of the consent until the revocation;
  • Right to appeal under Art. 77 GDPR: If you believe that the processing of personal data concerning you is contrary to the GDPR, you have the right to complain to a supervisory authority, in particular in the case of an administrative or judicial remedy Member State of your whereabouts, place of work or place of alleged infringement.

17.2  OPPOSITION RIGHT

IF, IN THE CONTEXT OF INTEREST ACCOUNTABILITY, WE PROCESS YOUR PERSONAL DATA BASED ON OUR PRESENT AUTHENTIC INTERESTS, YOU HAVE THE RIGHT OF REASONING, FOR REASONS OBTAINED FROM YOUR SPECIFIC SITUATION, TO CONTRADICT WITH THIS PROCESS, AND CONTRIBUTE TO THE FUTURE.
MAKE USE OF YOUR OPPOSITION RIGHT, WE FINISH THE PROCESSING OF THE AFFECTED DATA. FURTHER PROCESSING REMAINS SUBJECT TO DIFFERENCES WHEN WE MAY PROVIDE IMPERATIVE REASONABLE REASONS FOR PROCESSING THAT EXCEED ITS INTERESTS, FUNDAMENTAL RIGHTS AND FUNDAMENTAL FREEDOMS, OR IF THE PROCESSING OF THE PROVISIONS, EXERCISE OR DEFENSE OF LEGAL PROCEEDINGS IS DONE.

IF YOUR PERSONAL DATA IS PROCESSED BY US TO OPERATE DIRECT ADVERTISING, YOU HAVE THE RIGHT TO INTRODUCE ANY CONTESTING AGAINST THE PROCESSING OF YOU OF PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING. YOU CAN EXERCISE THE OPPOSITE AS DESCRIBED ABOVE.

MAKE USE OF YOUR OPPOSITION RIGHT, WE FINISH THE PROCESSING OF THE DATA CONCERNED FOR DIRECT COMMERCIAL PURPOSES.

18) Duration of storage of personal data

The duration of the storage of personal data is based on the respective statutory retention period (eg commercial and tax retention periods). After the deadline, the corresponding data are routinely deleted, if they are no longer required for contract fulfillment or contract initiation and / or on our part no legitimate interest in the re-storage persists.

If you have any questions about your data, including their request and retrieval, please write an e-mail to [email protected]

Terms and Conditions

  1. scope
  2. conclusion
  3. Withdrawal
  4. Prices and terms of payment
  5. Delivery and shipping conditions
  6. Retention of title
  7. Liability for defects (warranty)
  8. Special conditions for repair services
  9. Applicable law
  10. jurisdiction
  11. Alternative Dispute Resolution

1) Scope

1.1  These General Terms and Conditions (hereafter “Terms and Conditions”) of MYL Berlin GmbH (hereinafter referred to as “Seller”) apply to all contracts concerning the delivery of goods by a consumer or entrepreneur (hereinafter “Customer”) with the Seller in respect of the Seller completes his goods displayed on his online shop. Hereby the inclusion of own conditions of the customer is contradicted, unless it is agreed otherwise.

1.2  Consumer within the meaning of these Terms and Conditions is any natural person who concludes a legal transaction for purposes that are predominantly neither their commercial nor their independent professional activity can be attributed. Entrepreneur in the sense of these terms and conditions is a natural or legal person or a legal partnership, which acts in the execution of a legal transaction in the exercise of their commercial or independent professional activity.

2) Conclusion of the contract

2.1  The product descriptions contained in the online shop of the seller do not constitute binding offers by the seller, but serve to make a binding offer by the customer.

2.2  The customer may submit the offer via the online order form integrated into the online shop of the seller. In this case, after the customer has placed the selected goods in the virtual shopping cart and has gone through the electronic ordering process, by clicking on the button concluding the ordering process, the customer submits a legally binding contract offer in relation to the goods contained in the shopping cart. Furthermore, the customer may also submit the offer by telephone, by fax, by e-mail, by post or by online contact form to the seller.

2.3  The seller may accept the offer of the customer within five days,

  • by sending to the customer a written order confirmation or an order confirmation in text form (fax or e-mail), in which case the receipt of the order confirmation at the customer is authoritative, or
  • by delivering the ordered goods to the customer, in which case the access of the goods to the customer is decisive, or
  • by asking the customer to pay after submitting his order.

If several of the aforementioned alternatives exist, the contract is concluded at the time when one of the aforementioned alternatives occurs first. The period for acceptance of the offer begins on the day following the date on which the offer is sent by the customer and ends on the fifth day following the dispatch of the offer. If the seller does not accept the customer’s offer within the aforementioned period, this shall be deemed a rejection of the offer with the consequence that the customer is no longer bound by his declaration of intent.

2.4 If you select the payment method “PayPal Express”, payment will be processed via the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as “PayPal”) under the terms of PayPal Terms of Use, available at https://www.paypal.com/uk/webapps/mpp/ua/useragreement-full or, if the customer does not have a PayPal account, under the terms and conditions of payments without a PayPal account, available at https://www.paypal.com/en/webapps/mpp/ua/privacywax-full. If the customer selects “PayPal Express” as the payment method in the online order process, he also issues a payment order to PayPal by clicking on the button that concludes the order process. In this case, the seller already declares acceptance of the customer’s offer at the time

2.5  When submitting an offer via the online order form of the seller, the contract text will be stored by the seller and sent to the customer after sending his order in addition to the present terms and conditions in writing (eg e-mail, fax or letter). In addition, the contract text is archived on the seller’s website and can be retrieved by the customer via his password-protected customer account, stating the corresponding login data, provided the customer has created a customer account in the seller’s online shop before sending his order.

2.6  Prior to the binding submission of the order via the seller’s online order form, the customer can recognize possible input errors by carefully reading the information displayed on the screen. An effective technical means for better recognition of input errors can be the enlargement function of the browser, with the help of which the display on the screen is enlarged. As part of the electronic ordering process, the customer can correct his input via the usual keyboard and mouse functions until he clicks on the button that concludes the ordering process.

2.7  Only the German language is available for the conclusion of the contract.

2.8  Order processing and contacting are usually carried out by e-mail and automated order processing. The customer must ensure that the e-mail address specified by him for the order processing is correct, so that at this address the e-mails sent by the seller can be received. In particular, when using SPAM filters, the customer must ensure that all emails sent by the seller or by third parties commissioned with the order processing can be delivered.

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3) Right of withdrawal

3.1  Consumers are in principle entitled to a right of withdrawal.

3.2  Further information on the right of withdrawal arises from the cancellation policy of the seller.

3.3  The right of withdrawal does not apply to consumers who, at the time of the conclusion of the contract, do not belong to any Member State of the European Union and whose sole domicile and delivery address are outside the European Union at the time of the conclusion of the contract.

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4) Prices and terms of payment

4.1  Unless otherwise stated in the seller’s product description, the prices quoted are total prices that include statutory value added tax. If applicable, additional delivery and shipping costs are specified separately in the respective product description.

4.2  In the case of deliveries to countries outside the European Union, additional costs may be incurred in individual cases, which the seller is not responsible for and which must be borne by the customer. These include, for example, costs for the transfer of money by credit institutions (eg transfer fees, exchange rate charges) or import duties or taxes (eg customs duties). Such costs may be incurred in relation to the transfer of funds even if the delivery is not made to a country outside the European Union, but the customer makes the payment from a country outside the European Union.

4.3  The payment option (s) will be communicated to the customer in the online shop of the seller.

4.4  If advance payment has been agreed by bank transfer, the payment is due immediately upon conclusion of the contract, unless the parties have agreed on a later due date.

4.5  If payment is made by means of a payment method offered by PayPal, payment is handled by the payment service provider PayPal (Europe) S.à rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”), subject to the PayPal Terms of Service, available at https://www.paypal.com/uk/webapps/mpp/ua/useragreement-full or – if the customer does not have a PayPal account – under the terms and conditions of payments without a PayPal account , available at https://www.paypal.com/webapps/mpp/ua/privacywax-full.

When selecting the payment method Klarna Invoice Purchase or the payment method Klarna Ratenkauf, the payment is processed via Klarna AB (publ) [https://www.klarna.com], Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter referred to as “Klarna”). For more information on Klarna invoice and installment purchase and the conditions of Klarna for this can be found in the payment information of the seller, which can be viewed at the following Internet address

5) Delivery and shipping conditions

5.1  The delivery of goods takes place on the way to the delivery address specified by the customer, unless otherwise agreed. When processing the transaction, the delivery address specified in the order processing of the seller is decisive.

5.2  If the transport company sends the goods back to the seller, as delivery to the customer was not possible, the customer bears the costs for unsuccessful shipping. This does not apply if the customer is not responsible for the circumstance leading to the impossibility of service delivery or if he was temporarily prevented from accepting the service offered, unless the seller has informed him of the service a reasonable time in advance would have. Furthermore, this does not apply to the cost of the consignment, if the customer exercises his right of withdrawal effectively. For the return costs applies in case of effective exercise of the right of withdrawal by the customer to the provision made in the cancellation policy of the seller.

5.3  Pickup is not possible for logistical reasons.

6) Retention of title

If the seller in advance, he reserves the right to the ownership of the delivered goods until full payment of the purchase price owed.

7) Liability for defects (warranty)

7.1  If the purchased item is defective, the provisions of the statutory liability for defects shall apply.

7.2  Deviating from this, the limitation period for claims for defects in used goods is one year from delivery of the goods to the customer. However, the shortening of the limitation period to one year does not apply

  • for things which have been used for a structure in accordance with their usual use and which have caused its defectiveness,
  • for damages and reimbursement claims of the customer, as well
  • in the event that the seller has fraudulently concealed the defect.

7.3  The customer is requested to claim delivered goods with obvious transport damage to the deliverer and to inform the seller thereof. If the customer does not comply, this has no effect on his statutory or contractual claims for defects.

8) Special conditions for repair services

If the seller, according to the content of the contract, is responsible for the repair of a customer’s item, the following applies:

8.1  Repair services are provided at the Seller’s domicile.

8.2  The Seller provides his services at his own choice or by qualified personnel selected by him. The seller may also use the services of third parties (subcontractors) who act on his behalf. Unless otherwise stated in the service description of the seller, the customer has no right to choose a specific person to carry out the desired service.

8.3  The customer shall provide the seller with all information necessary for the repair of the item, provided that the procurement of the contents of the contract does not fall within the scope of the seller. In particular, the customer must provide the seller with a comprehensive description of the error and inform him of any circumstances that may be the cause of the error.

8.4  Unless otherwise agreed, the customer has to ship the goods to be repaired at his own expense and risk to the seller’s place of business. The seller recommends that the customer conclude a transport insurance. Furthermore, the seller recommends that the customer send the item in a suitable transport packaging in order to reduce the risk of transport damage and to hide the contents of the packaging. The seller will inform the customer immediately about obvious transport damages so that he can assert his possibly existing rights against the carrier.

8.5  The return of the item takes place at the expense of the customer. The risk of accidental loss and accidental deterioration of the item passes to the customer with the transfer of the item to a suitable transport person at the place of business of the seller. At the request of the customer, the seller will take out a transport insurance for the matter.

8.6  The customer may also return the item to be repaired to the seller’s place of business and pick it up again if this results from the seller’s terms of reference or if the parties have agreed accordingly. In this case, the above regulations apply to the cost and risk of shipping and return of the thing accordingly.

8.7  The aforementioned provisions do not limit the statutory warranty rights of the customer in the case of purchase of goods from the seller.

8.8  The seller is liable for defects in the repair service provided in accordance with the provisions of the statutory liability for defects.

9) Applicable law

9.1  The law of the Federal Republic of Germany shall apply to all legal relationships between the parties, excluding the laws governing the international purchase of movable goods. For consumers, this choice of law applies only to the extent that the granted protection is not withdrawn by mandatory provisions of the law of the state in which the consumer has his habitual residence.

9.2  Furthermore, with regard to the statutory right of withdrawal, this choice of law does not apply to consumers who, at the time of the conclusion of the contract, do not belong to any member state of the European Union and whose sole domicile and delivery address are outside the European Union at the time of conclusion of the contract.

10) Jurisdiction

If the customer acts as a merchant, legal entity under public law or special fund under public law domiciled in the territory of the Federal Republic of Germany, the exclusive place of jurisdiction for all disputes arising from this contract shall be the place of business of the seller. If the customer is located outside the territory of the Federal Republic of Germany, the place of business of the seller is the exclusive place of jurisdiction for all disputes arising from this contract, if the contract or claims from the contract can be attributed to the customer’s professional or commercial activity. However, in the above cases, the seller is in any case entitled to call the court at the customer’s place of business.

11) Alternative Dispute Resolution

11.1  The EU Commission provides a platform for online dispute resolution on the Internet at the following link: https://ec.europa.eu/consumers/odr

This platform serves as a point of contact for the out-of-court resolution of disputes arising from online purchase or service contracts involving a consumer.

11.2  The seller is neither obliged nor willing to participate in a dispute settlement procedure before a consumer arbitration board.